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Contact Us |
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Our technical support staff is available 24 hours a day, 7 days a week, to answer all your questions and provide you with constant monitoring of every site hosted with us. For more information about virtual hosting and web development, please contact us over the phone or by e-mail.
CONTACT SALES:
US TOLL FREE PHONE: +1-800-574-0902
INTERNATIONAL PHONE: +1-510-870-0646
UK PHONE : +44-20-7993-2673
AU PHONE : +61-2-8014-8213
Sales Help Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
NOTE: Please tell our representative who's on the other end of the line our ID 123609 .
Client Support: : Lodge a support 'ticket' from within your control panel. Support tickets are answered 24/7 within 1 hour. e-mail : sales@dutyfreehosting.com Sales emails are answered within 24 hours or use our 'Live Chat' button. Existing customers requiring support - please submit a support ticket via our 24/7 maximum 1hour response ticketing system in your control panel.
ONLINE FORM:
In order to receive a satisfactory answer from the Duty Free Hosting representative, we suggest that you specify in detail the subject of your enquiry in this online form. The more information you provide the more satisfactory and comprehensive our answer will be.
All fields must be filled out with the exception of those marked as optional.
TECHNICAL SUPPORT FOR EXISTING CUSTOMERS
To open a trouble ticket and receive a solution to your problem from our technical support in less than an hour, you have to read the instructions in the Duty Free Hosting Ticketing System. |