Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What services precisely can VPS and dedicated server users take full advantage of?
When you get your own web server, you will have more freedom in regards to what you can install and run when compared with a shared Internet hosting account. With a shared service, you've got access just to your own account, so you're not able to install server-side software. While this is not a predicament for most script-driven programs, there are a few that have particular requirements and need certain software to be present on the web server either for some additional functions or for them to work at all. In the event that you have experience, you'll not have any difficulties to run the hosting server, but if you don't, you may simply not have the skills to handle everything and use the script applications which you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and help you with any problems that you could come across.
Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired for any one of the virtual private server
solutions no matter the Operating System and CP that you've picked or the task that you need to be performed as our admins will assist you with everything relevant to the software on the machine. This includes, but isn't limited to, installing third-party software, setting up hosting server options, troubleshooting scripts if they don't perform adequately, etcetera. The upgrade includes sixty minutes of work and if a specific task requires less time, the remaining minutes shall be available for the future and shall be listed inside the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which offers thirty minutes of custom work on your machine. In this way, you may work on your web sites without needing to worry that you won't be able to use some program or losing time on technical issues.
Installation and Troubleshooting in Dedicated Web Hosting
You may add the upgrade to any of the Linux dedicated servers hosting packages
that we offer at any time that you need it. In the event that you need any custom work from our admins immediately after your server is prepared, you could get the upgrade during the hosting server signup process, or if you need something to be done afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your server, so in case you experience any issues to install a third-party software or some application gives errors and does not work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is suitable in the event that you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it provides.