A 99.9% Server Uptime
Our shared hosting platform is based on a solid, first–rate hardware architecture and a significantly customized variation of Linux. So, regardless of what your website is, or how many website visitors you have, or even if there is a denial–of–service assault, our web hosting servers will remain up and your websites will stay visible online.
All Linux shared hosting packages packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on enterprise–level hardware supplied by Juniper. Besides, on each single router, we have put a firewall with an intricate algorithm to successfully sieve all questionable requests.
Because of this, in all our data center facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned money on the line, you cannot feel really safe. For this reason, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our service or in case you want to get an even more robust hosting solution, such as a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – you’ll get your money back in full, with no secret costs or repayment charges.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a reply, you’re probably aware of how annoying this can be, especially if your site is on the line. This is exactly why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be available to you and they will reply to you within 60 minutes. And the best part is that their average support ticket response time is just 20 minutes!