Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you can find an in–depth Help Center section offering many how–to articles and frequently asked questions. They are compiled by our support team of experienced technicians. Simply type in your question and our smart platform will offer you the best possible answer.

  • Top quality support service

  • Educational Videos

  • We have compiled a selection of educational video tutorials that visually illustrate how you can deal with a typical issue connected with your Linux shared hosting packages account. You will find the tutorials in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer care service and a 1–hour support ticket response time guarantee. Our competent tech support engineers will be online 24x7 to answer your inquiries and to troubleshoot any issue that you might possibly stumble upon. Simply send a trouble ticket from the Help section and we will reply straight away.