Support and Help Channels
A 1–hour Ticket Reply Warranty
Our customer help team is present 24x7x365 to reply to each of your assistance needs. Each ticket you submit to us shall be replied to within up to sixty minutes. If your issue calls for aid from an administrator, we are going to address the ticket to the person on shift and will let you know that the situation is being resolved.
Qualified Customer Help Service
We deliver 24x7x365 client support via a lightning fast ticketing program built into your Control Panel. You may email us all the time about any of the apps that come pre–installed on your virtual server, this includes the chosen Operating System, the server admin panel and our custom produced Web Hosting Control Panel.
A Descriptive Help Zone
In the Web Hosting Control Panel that will come free–of–charge in your virtual server, you’ll find an information–rich Help zone, which includes everything you need to learn about organizing your web–sites and software. We have added a wide array of how to articles and video tutorials that illustrate the basic web site supervision duties in an easy to comprehend form.